WebMCO®
A Better Way
to Manage Care

WebMCO®—our highly secure platform

Real-time access to the information you need

Streamlines workflows and helps make faster decisions

Reduces delays and improves efficiency

WebMCO®—our highly secure platform

WebMCO® is First MCO’s proprietary, web-based claims platform developed in-house
to simplify care management and reduce administrative strain. Accessible from
anywhere with an internet connection, it provides a secure and efficient platform for
case-related communications between our case managers and clients.

  • Real-time access to reports, claim records, PPO provider lookup, and case updates
  • Automated bill review with minimal or no manual handling
  • Repricing engine accommodates multiple coverage types
  • Supports both electronic billing (837 format) and manual data input
  • Initial bills scanned/imaged

Client Integration
Flexible and Client-Driven

Because WebMCO® is fully owned and operated by First
MCO, we can quickly adapt the system to meet specific client
needs without relying on third-party vendors.

  • Add or edit user fields based on client workflow
  • Customize system functions and reporting formats
  • Generate standard forms and letters via email, fax, or mail
  • User access is governed by role-based security permissions

Security
HIPAA-Compliant and Actively Monitored

First MCO has implemented HIPAA security practices across its systems
and operations. All system access requires the use of unique IDs,
strong passwords, and multi-factor authentication tokens.

  • Passwords entered in non-display format
  • Access locked after five failed login attempts
  • Access limited to users with job-related EPHI responsibilities
  • Monthly review of audit logs and security incidents by InfoSec team
  • Audit logs maintained for one year
  • Investigations and corrective action for any unauthorized access attempts

We use the latest technology to provide
our clients with a seamless, personalized
and secure experience

Real-Time Web-Based Access, User-Friendly & Customizable,
Enhanced Security Features