Intake & Triage Fast Response
Fast Response
Focused Care
We’re here to manage every detail
when it matters most
Immediate Support
by Experienced Professionals
First MCO’s Intake & Triage Specialists respond the moment an injury is reported so injured employees quickly receive the care they need.
- 24/7 First Report of Injury via our online web referral, phone or fax
- RN Case Manager on call around the clock
- Prompt referral to appropriate care
- First Response Team for catastrophic claims
- Cases close within 30 days on average
A Smarter Start
to Every Claim
Our team verifies that all information is accurate and complete. We gather precise documentation, streamline communications between all stakeholders, and identify any red flags to detect fraudulent claims.
Meticulous data collection- Electronic Data Interchange (EDI) capabilities
- Proactive fraud protection
- 80% of claims close with zero indemnity costs
By working together as a team to identify risks and challenges early on,
First MCO delivers successful results for all parties involved.
Appropriate Care from the Start, Accurate Reporting,
Improved Compliance, Effective Fraud Prevention
