ABOUT US

In 1979, First MCO began Providing Services to the insurance industry to manage the growing complexity of utilization of care and costs associated with workers’ compensation and auto claims.

We became a licensed managed care organization in 1993 for the state of New Jersey. We continue to work with insurance companies, self-insurers, third party administrators and insurance funds to provide comprehensive medical management and cost containment services for workers’ compensation. Our programs include assessment of all patients to coordinate the most appropriate medical treatment enabling us to reduce inefficiencies, optimize care plans and improve financial management.

Our skilled medical team and professional staff will deliver optimal case management, utilization management, bill review and network access. At First MCO, we promote positive outcomes which control costs for every person and organization we serve. We do this by bringing together the technology, intelligence and  human touch to the challenges of the workers’ compensation, auto insurance and group health marketplaces.

Leadership Team

Bruce Nash – President & COO

Mr. Nash has been with First MCO for seventeen years. Prior to his role as President, Mr. Nash served as Chief Information Officer and Vice President in charge of Operations. Mr. Nash has been pivotal in the development of the technological advancements for the company and in growing First MCO to what it is today.

Prior to First MCO, Mr. Nash worked with the Robert Plan Corporation for nine years where he served as the Senior Vice President of MIS/Technology Services. Mr. Nash maintained a high level of service that was focused on cost containment and new technologies in both Telecommunications and MIS.

Mr. Nash attended DePaul University in Chicago with a focus on computer programming.

Ting-Tang Wu – Chief Information Officer

Mr. Wu has been with First MCO for fifteen years. Prior to his role as CIO, Mr. Wu was a Senior Programmer / Database Analyst. Throughout the last fifteen years, Mr. Wu’s impressive analytical skill set has not only been vital to the success and growth of our IT Department, but in the company’s growth as well. Mr. Wu is focused on office automation and process performance improvement.

Prior to First MCO, Mr. Wu worked with Agency.com for three years as Senior Technical Director. His primary responsibilities were overseeing projects with Fortune 500 companies and determining the technical direction for each project. Mr. Wu was with Quadris Consulting, Inc. for ten years prior to the company merging with Agency.com.

Mr. Wu earned an MS in Computer Science from Monmouth University in New Jersey.

Henry Yiin – Chief Information Security Officer

Mr. Yiin joined First MCO in April 2018, bringing with him over 25 years of experience in Information Technology and Security. As the Chief Information Security Officer, he is responsible for providing security advisory; assessing business cases, IT strategy roadmaps, and high-level architecture. He also reviews system applications and design for any implications regarding security and compliance.

Prior to First MCO, Mr. Yiin held a 5-year tenure as a senior consultant for an international engineering company that covered both US and China regions. Mr. Yiin provided critical IT solutions to a variety of clients in research laboratories, higher education, and global financial business sectors. Prior to that position, Mr. Yiin worked for a global investment bank for 16 years as a Senior Director of Infrastructure leading a team of senior engineers to support core IT and security infrastructure operations for all North America.

Mr. Yiin earned his Master of Computer Science from Queens College, CUNY; and has his CISSP and CISA Certifications.

Kelly Royce, RN, CCM – SVP National Managed Care Operations W/C and Auto

Ms. Royce has been with First MCO for fourteen years. Prior to her role as SVP, Ms. Royce worked as a Nurse Case Manager. Ms. Royce runs the operations of the Workers’ Compensation and Auto Case Management Departments, as well as the Network Development Department. Her industry knowledge and years of experience have played a key role in client retention, business development, and product expansion.

Prior to First MCO, Ms. Royce worked as a staff nurse for Valley Hospital in Ridgewood, New Jersey.

Ms. Royce earned her Nursing Degree from Felician College and has her CCM Certification.

Linda Woods, RN, CCM – VP National Bill Review Operations

Ms. Woods has been with First MCO for ten years. Prior to her role as Director, Ms. Woods worked as a Nurse Case Manager. Ms. Woods directs our Bill Review operations for Workers’ Compensation and PIP Bill Review Services, Negotiations and Appeals.

Prior to First MCO, Ms. Woods worked as both a staff nurse and Supervisor at St. Clare’s Hospital in Denville, New Jersey. Ms. Woods’ experience also includes legal nurse consulting, home health and hospice care.

Ms. Woods earned her nursing degree from County College of Morris, and has her CCM Certification.

Magdalena Wach, CMA – VP Finance

Ms. Wach joined First MCO in 2003. As Vice President of Finance with over ten years of experience in insurance and managed care corporate finances, Ms. Wach oversees and manages the accounting and operational areas of the Finance Department.

Prior to First MCO, Ms. Wach worked for a non-profit organization as a Project and Foreign Relations Coordinator. She was responsible for submitting bids for grants and pre-accession funds to various agencies, including the European Commission and the World Bank. Ms. Wach’s experience also includes cost and variance analysis, project budgeting, and reporting.

Ms. Wach earned her degree abroad at UMCS University. She holds the US equivalent of a Bachelor’s degree in Business Administration with majors in Economics and Marketing, and a Master’s degree in Business Administration.

Ms. Wach is a member of the Morris-Essex Chapter of the Institute of Management Accountants, and the Healthcare Financial Management Association.

Ms. Wach is a Certified Management Accountant (CMA).

Joshshina A. McGlotten – Senior Business Analyst

Ms. McGlotten is new to First MCO. She has more than 22 years of experience in business analysis, corporate finance, project and program management, sales, and marketing. She works closely with Business Leaders to ensure that business processes and supporting systems continue to meet the needs of our business. Her role is to drive business intelligence and translate business needs into clearly defined requirements.

Prior to joining First MCO, Ms. McGlotten provided strategic business analysis services for many companies and non-profits, spanning across multiple industries. She spent the majority of her corporate career as a Business Analyst and Program Management Director for several Fortune 100 companies in banking, finance and insurance.

Ms. McGlotten holds a bachelor’s degree from Montclair State University. In her free time, she runs a small non-profit organization working toward community advancement and eliminating the US poverty gap. Ms. McGlotten is also an alumnus of Leadership Newark.

Debora Alvine – Manager Bill Review Operations

Ms. Alvine has been with First MCO for seventeen years. Throughout her tenure, Ms. Alvine worked in the Bill Review Department, performing multiple roles. Ms. Alvine’s extensive medical billing experience and skillset proved instrumental in her earning her current position.

Prior to coming to work for First MCO, Ms. Alvine held various positions in the medical arena, amassing the experience necessary to become an integral member of our bill review team. In her current role, Ms. Alvine oversees the daily operations of Bill Review Services.

Mary Bresadola, RN, BSN, CCM – Director Case Management Operations

Ms. Bresadola has been with First MCO for fifteen years. Prior to her role as Director, Ms. Bresadola worked as a Nurse Case Manager. Ms. Bresadola oversees the Nurse Case Managers and support staff of the Workers’ Compensation, Auto Pre-cert and IME Departments.

Prior to First MCO, Ms. Bresadola worked as a Charge Nurse and Director of Nursing at two residential nursing facilities.

Ms. Bresadola earned her BSN at William Paterson College in Wayne New Jersey, and has her CCM Certification.

Alyson Cronk – Account Manager

As Account Manager, Ms. Cronk is the day to day point of contact for the client.  She serves as program advocate and provides constant oversight to ensure FMCO is meeting the client’s needs.  She identifies and resolves all service issues in a timely and organized manner.  In addition, she provides training to the TPA and insureds for all FMCO’s applications for business usage.

Ms. Cronk’s roots in the insurance industry began in 2009 with medical billing and insurance authorization. From there she took on a supervisory role in operations for the Northeast Region;  Organization scheduling, records retention, staff training and client retention.  Her sales experience began in 2014 with durable medical equipment.

Ms. Cronk earned her Bachelor of Arts degrees at Ramapo College of New Jersey in 2011.